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I recently worked with a leader – I’ll her call Sarah – who was surprised to learn that her team was hesitant to address issues with her. Employees admitted they did not feel safe providing feedback, fearing retribution or being labeled as troublemakers.

Sarah was deeply disappointed. She couldn’t understand why her team didn’t trust her enough to communicate openly. As we explored the issue, she realized that many of her conversations with her team were filled with complaints about her own distrust of others and frequent questioning of their motives. This pattern created a culture of unease, where her team became wary of her. The breakdown in communication reinforced a cycle of mistrust on both sides.

Can I trust you?

Sarah recognized that she was entering conversations with a mindset of “Can I trust you?” This unconscious filter shaped how she listened, often making her team feel judged before they even spoke. By becoming aware of this, she had the opportunity to interrupt this pattern and shift how she engaged with others.

I encouraged Sarah to reflect on her core commitment as a leader. How did she view her team? What kind of working relationships did she want to cultivate? She realized she was truly committed to fostering an environment where people felt free to express themselves and contribute their expertise.

To rebuild trust, Sarah took a proactive approach. She openly shared her insights with her team and clarified her commitment to open communication. She began asking more thoughtful questions in meetings, such as:

  • What do you see that won’t work about this idea?
  • Who has a perspective we haven’t considered?
  • Do you feel that I am listening to you?
  • What is being left unsaid that I might not see?

The Results of Leadership Transformation

In a short time, Sarah transformed her relationship with her team. Her willingness to self-reflect and acknowledge what wasn’t working allowed her to rebuild trust and create a more open, productive workplace. By shifting from “Can I trust you?” to genuinely listening, she became a more effective and fulfilled leader.

THE PATH TO LEADERSHIP AWAITS. ARE YOU READY TO TAKE THE FIRST STEP?

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Connect with us for a journey of transformation and empowerment. Reach out at general@leadersteam.com or schedule your complimentary consultation here. Together, let’s create a lasting impact and steer your organization towards a future filled with success and fulfillment. Visit our website to learn more about our services.